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Purdue Cytometry Mail List Diva Software Problems This is all in DiVa

by Mitch Haynes <mitchhaynes@[EMAIL PROTECTED] > Jul 4, 2008 at 09:46 PM

Re: DiVa software problems

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From: <sede0004@[EMAIL PROTECTED]
>
Date: Mon Jun 23 2008 - 17:56:57 EDT

We are having this same problem on a new ARIAII. I don't think the
Database
is an issue since it has happened from day one and we regularly clean
and
defrag. We also will get freeze ups when we duplicate experiments and
try
to change or delete parameters. This is all in DiVa 6.1.1.

We are not getting the unload error with DivA 6.1.1 on our Aria but we
get
the freeze up on parameter change/deletions on this machine as well.

I hope BD gets a update to software soon.


--

Joel M. Sederstrom, M.B.S.
Director, Cytometry and Cell Sorting Core
Baylor College of Medicine
Phone: 713.798.3774
email: sederstr@[EMAIL PROTECTED]
>ARIA
>The software fails to respond when we click on unload, acquire, sort
>etc. The only way out of this, is to force quit and restart the
>software. We have wasted huge amounts of time during sorts messing about
>with this, as you have to wait for the stream to stabilize etc. We have
>also lost some samples because even though you have clicked to stop
>acquiring, it doesn=E2=80=99t always actually stop.
>
>Has anyone experienced any of the same problems and if so, how did you
>fix it? Is it possible that it is related to the number of experiments
>in the DiVa software, I know there is a limit to how much data you can
>acquire into a single =E2=80=98Experiment=E2=80=99, but does the number
of=
 separate
>experiments affect the performance of the software?
>
>Any help/input will be hugely appreciated.
>
>Best wishes
>Helen
>
>
>Helen Ferry, D.Phil
>FACS Manager
>Haemopoietic Stem Cell Laboratory
>Weatherall Institute for Molecular Medicine
>John Radcliffe Hospital
>University of Oxford
>Headington
>Oxford
>OX3 9DS
>United Kingdom
>
>+44 1865 222340
>
>
>
>

Received on Tue Jun 24 11:58:00 2008

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 2 Posts in Topic:
Purdue Cytometry Mail List Diva Software Problems This is all in
Mitch Haynes <mitchhay  2008-07-04 21:46:04 
Re: Purdue Cytometry Mail List Diva Software Problems This is al
Mitch Haynes <mitchhay  2008-08-08 05:30:46 

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