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Purdue Cytometry Mail List Cyteck for Field Service BD has BEEN

by Mitch Haynes <mitchhaynes@[EMAIL PROTECTED] > Jun 22, 2008 at 05:29 PM

Re: Alternative Field service for FACSCalibur?
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From: Beverly Barton <bartonbe@[EMAIL PROTECTED]
>
Date: Thu Nov 29 2007 - 08:59:44 EST

I can third Cytek, for my FACScan.   Which I plan to keep around for
many more years.

Beverly

Beverly E. Barton, Ph.D.
Research Cancer Biologist
VA-NJHSC
385 Tremont Avenue
East Orange, NJ 07018

and

Assistant Professor
Department of Surgery/Division of Urology
UMDNJ-NJMS
185 S. Orange Avenue
Newark, New Jersey 07103

Telephone			973-972-0662
E-mail				bartonbe@[EMAIL PROTECTED]
 Nov 27, 2007, at 12:25 PM, Marty Bigos wrote:

> I second Larry's recommendation. I have used Cytek for our
> Caliburs, and have had excellent results, as well as saving almost
> $4K each year. Since they are local, I have had excellent response,
> and no waiting on an annoying phone queue. Many times (although not
> always) my experience with BD has been 1) phone in problem 2) wait
> for
> callback 3) talk to sup****t person and get a referral  to Field
> Service 4) Field Service calls and schedules a visit. 5) The visit
> is done- usually 2 days after I phone in. With Cytek, I have
> generally received 1 day turn-around.
>
> Marty Bigos, Director
> Gladstone Flow Core
>
> mail:
> J. David Gladstone Institutes
> 1650 Owens Street
> San Frnacisco CA 94158
>
> Phones:
> (office) 415-734-4821
> (mobile) 415-845-8450
>
> fax:
> 415-355-0855
>
>
>
> On Nov 23, 2007, at 5:19 AM, larry_arnold@[EMAIL PROTECTED]
 wrote:
>
>> Pam
>>
>> I highly recommend Cytek Development.  They take care of my
>> FACScan and Calibur. They have also upgraded both to 5 colors and
>> use a better red laser.  There are other options as well e.g.
>> vioet laser.  You also can use a PC instead of a MAC if you opt
>> for the soon (hopefully) to be released FlowJo Collectors Edition.
>>
>> Larry Arnold, Director
>> Univ. of North Carolina
>> Flow Cytometry Facility
>>
>> ----- Original Message -----
>> From: Pam Tallon <Pam.Tallon@[EMAIL PROTECTED]
>
>> Date: Thursday, November 22, 2007 8:04 pm
>> Subject: Alternative Field service for FACSCalibur?
>> To: Cytometry Mailing List <cytometry@[EMAIL PROTECTED]
>
>>
>> > I was wondering if anyone knows of an alternative field service
>> > company for the FACSCalibur that I can compare with pricing
>> > against the BD Field Service?  I am faced with repairs and
>> > am trying to stretch grant monies as far as they will go.
>> >
>> > My system is no-longer recognizing the APC beads in a 4-color
>> > FACSComp although I can see them in a Fl4 vs Fl4 aquisition
>> > chart.  As well, the FL3 is failing sensitivity.
>> > Perhaps someone knows what is causing this problem?
>> >
>> > Thanks,
>> >
>> > Pam Tallon, MSc.
>> > Research Laboratory Coordinator
>> > West Campus
>> > Northern Ontario School of Medicine
>> > Lakehead University
>> > 955 Oliver Road
>> > Thunder Bay, ON P7B 5E1
>> >
>> > Tel.: 807-766-7367
>> > Fax: 807-766-7362
>> > E-mail: pam.tallon@[EMAIL PROTECTED]
>> > Website: www.normed.ca
>
Received on Thu Nov 29 16:38:00 2007
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 1 Posts in Topic:
Purdue Cytometry Mail List Cyteck for Field Service BD has BEEN
Mitch Haynes <mitchhay  2008-06-22 17:29:44 

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