The Doctor=96Patient Relation****p
Challenges, Op****tunities, and Strategies
Susan Dorr Goold, MD, MHSA, MA1 and Mack Lipkin, Jr., MD2
1Received from the Division of General Medicine, University of
Michigan Medical Center, Ann Arbor, Mich.
2New York University Medical Center, New York, N.Y.
Presented in part at the SGIM Symposium on Managed Care, Wa****ngton,
D.C. May 1, 1997.
Address correspondence and reprint requests to Dr. Goold: Division of
General Medicine, 3116 Taubman Center, 1500 E. Medical Center Dr., Ann
Arbor, MI 48109-0376.
This article has been cited by other articles in PMC.
The doctor=96patient relation****p has been and remains a keystone of
care: the medium in which data are gathered, diagnoses and plans are
made, compliance is accomplished, and healing, patient activation, and
sup****t are provided.1 To managed care organizations, its im****tance
rests also on market savvy: satisfaction with the doctor=96patient
relation****p is a critical factor in people's decisions to join and
stay with a specific organization.2=965
The rapid penetration of managed care into the health care market
raises concern for many patients, practitioners, and scholars about
the effects that different financial and organizational features might
have on the doctor=96patient relation****p.6=9610 Some such concerns
represent a blatant backlash on the part of providers against the
perceived or feared deleterious effects of the cor****atization of
health care practices. But objective and theoretical bases for genuine
concern remain. This article examines the foundations and features of
the doctor=96patient relation****p, and how it may be affected by managed
care
http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=3D1496871
Research:
Private patient information no longer safe
Medical Information Used for Marketing
More common than expected.
Risks to patient information; ... office employees selling and using
patient records for personal use
Police charged a 38-year-old female employee of the New York State
Insurance Fund with taking personal data from office files and then
using the stolen identities to obtain goods and services on
credit...When the crooked employee is in a position to obtain official
identification do***ents, the fraud is even easier
Crooked Employees
Crooked bookkeepers have kept check fraud investigators busy for
years. Now, however, rather than stealing money from their employers,
some individuals are stealing information -- and using the information
to commit ID theft and other crimes. Here are several examples of the
types of workers that give you nightmares:
The identity theft underlying this court case occurred when a
receptionist in a doctor's office copied a form listing a patient's
name, Social Security number, and other basic information. The
receptionist moved to Las Vegas and attempted to open credit accounts
using the patient's Social Security number and her own last name and
address.
http://laws.findlaw.com/us/000/00-1045.html
More?
SEE:
http://www.bankersonline.com/idtheft/mbg_realcases.html
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